From Customer to Companion: Shaping a Shopping Plaza Support System
Kyle and Chris have learned they can build community and find a support system wherever they go. They are housemates at a supervised Living Resources residence, but the Hannaford Plaza on Wolf Road in Albany has become their home-away-from-home. Lee, the owner of Capitol Cleaners, says his friendship with Kyle started quite literally with a bang. He was in his shop when all of a sudden Kyle ran in and told him, “Somebody hit your van!” Sure enough, an accident had happened and thanks to Kyle’s alert, Lee was able to talk with the person responsible. [...]









