Elizabeth Martin
Elizabeth is a nonprofit executive who is driven by mission, innovation, and excellence. Prior to becoming CEO for Living Resources on September 1, 2020, she was Chief Executive Officer of Consumer Directed Choices, Inc. (CDChoices); an Albany-based nonprofit that assists more than 1,100 individuals with disabilities live independently through consumer-directed home care.
As CEO, Elizabeth led CDChoices to become one of the largest, most-respected fiscal intermediaries for Consumer Directed Personal Assistance in the Capital Region. She helped the organization successfully navigate Medicaid’s transition to managed care, which dramatically changed the industry landscape. She oversaw the expansion of CDChoices’ service area from only 5 to 19 counties throughout the Capital Region, Mohawk Valley, and Mid-Hudson Valley. Over the course of her tenure, CDChoices’ revenues have nearly tripled from $12.5 million in 2012 to $36.4 million in 2019.
Elizabeth resides in Delmar, NY, with her husband, Jason, and two daughters, Jane and Allison.
Executive Team
Clare Graham
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Clare has been Living Resources’ CFO since January 2018. As CFO, she is responsible for managing the agency’s finances. This includes financial planning, management of financial risks, record-keeping, and financial reporting, and more. Clare has over 30 years of experience in the financial field, including numerous years of experience as director of finance for another not-for-profit organization. She began working for Living Resources in 2016 as a financial controller and was later promoted to CFO.
Outside of work Clare enjoys entertaining her friends at her home, which includes cooking for them. Clare has been married for over 33 years and has one son who is a recent graduate from the New York Institute of Technology’s architecture program.
Carla Mastriano
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Throughout Carla’s career as a Human Resources professional, her core values of demonstrating passion, commitment, empowerment, empathy, respect, adaptability, and effective communication have been consistently present in her work and when partnering and coaching others.
Carla is a proud alum of The College of Saint Rose, where she achieved her Bachelor’s degree in Psychology, Master’s in Education, and Master’s in Business Administration. Carla has enjoyed her exciting journey in the field of Human Resources, and being immersed in the transformation of this profession that is now proactive and strategic in nature with a significant focus on the employee experience. A majority of her career path has been in the field of higher education where she was a strategic visionary as well as expert in a variety of functional areas to include compensation, benefits, performance management, employee relations, labor relations, talent acquisition, and organizational development and training. During the past seven years, Carla also had the opportunity to have a positive impact and make significant contributions as a Principal HR professional within a high-tech industry.
Coupled with Carla’s professional work experience, she has also served in leadership roles with CUPA-HR and as a board of trustees’ member for a local, private school. Carla is currently the President of the Blue Creek Parent Teacher Association (PTA), and this is only one way that demonstrates her passion for volunteerism in the community. In 2024, Carla received her Senior Certified Professional through the Society of Human Resources Management (SHRM-SCP). Carla is a passionate Human Resources professional who enjoys building trusting relationships with others and working through challenging situations delivering the best possible solution.
Carla is proud to share that she has a wonderful husband, two loving children Ella and AJ, as well as a wheaten terrier dog Sadie. Outside of work, Carla enjoys spending time watching her daughter play soccer, coaching AJ’s soccer team, and watching him play baseball. Carla also sneaks in “me time” to run, cross-country ski, take yoga classes, and bake.
Deneen Palmateer
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Deneen has been a member of the Living Resources family since February 2018 as Director of Philanthropy. In 2021, she was promoted to Chief Relationship and Communications Officer for Living Resources. In this position, she is responsible for leading all internal and external communications, fundraising efforts including donor development, as well as, community engagement and public relations. Her career has also included a tenure as an operations manager and communications specialist assigned to the GE Power Executive Team and as a paralegal with the law firm of Harvey & Mumford.
Deneen has served on numerous boards of directors including Family & Child Service of Schenectady, Schenectady County Long Term Care Council, City of Schenectady Civilian Police Review Board, Association of Junior Leagues International Governance Board, Junior Leagues New York State Public Affairs Committee, Advisory Council Member for the Hotel, Culinary Arts & Tourism at Schenectady County Community College, and YWCA Nominating Committee. She has also served as president for both the Junior League of Schenectady & Saratoga Counties and the Rotary Club of Schenectady.
Deneen has four fabulous grandchildren, she loves to share pictures, and if you ask her where her home is, she beams, “IT IS SCHENECTADY AND I LOVE IT!”
Jennifer Richard
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Jen is the Associate Executive Director for Programs.
Jen has been employed with Living Resources since 2001. She became Director of the College Experience in 2007, then was promoted to the Director of Program Services for Living Resources in 2010, Assistant Executive Director in 2016, and Chief Program Officer in 2021.
In 2018, Jen was awarded the Champion of Character Civic Leadership Award.
Directors
John Breitenbach
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John Breitenbach began his career at Living Resources in 2011 and has held a variety of positions in the organization. John currently serves as the Director of Community Living and is responsible for overseeing Community Habilitation programs in the Capital Region along with After School programs, Individual Support Services, Family Support Services, Self-Direction, and a Supportive Apartment program. The mission of the Community Living Program is to provide reliable and effective services to individuals living in the community in their own homes or with family, outside of residences certified by OPWDD.
He grew up in Ticonderoga, NY and received both graduate and undergraduate degrees in Albany, NY. He currently lives with his wife in their home in Nassau, NY.
Colleen Dergosits
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Colleen started for Living Resources working with The College Experience in 2009 as a QIDP teaching classes and overseeing student service plans. In 2010, she was promoted to Coordinator of Student Life and Admissions and then promoted to Director of Admissions for both The College Experience at the College of Saint Rose and CareerNext at SUNY Schenectady in 2019. In 2021, Colleen was promoted to Director of College Programs for College Experience and CareerNext programs.
Colleen graduated from the State University of New York at Oneonta with her Bachelor’s degree in Elementary Education and from Dominican College with her Master’s degree in Special Education and Teacher of Severe and Multiple Disabilities. Prior to joining Living Resources, Colleen taught special education for a local area elementary school.
Stephanie Fisher
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Stephanie joined Living Resources in 2015, bringing more than 15 years of progressive leadership experience in clinical operations, program administration, and behavioral health services supporting individuals with mental health conditions, substance use disorders, intellectual and developmental disabilities, and other neurodiverse populations. She provides strategic leadership across multidisciplinary clinical programs, overseeing operations, quality improvement, regulatory compliance, program development, and organizational initiatives that promote person-centered, evidence-based care.
Throughout her career, Stephanie has successfully expanded behavioral health programs, secured grant funding for innovative initiatives, developed agency-wide clinical training programs, and implemented policies and practices that enhance service quality and improve outcomes. She has led the development of innovative services cross-functional collaboration, including Living Resources’ Virtual Reality Therapy Program, while advancing trauma-informed, integrated models of care that address the complex needs of individuals and families.
Stephanie is recognized for her ability to align clinical excellence with operational strategy, fostering collaboration among healthcare providers, government agencies, and community organizations to strengthen systems of care. She is an active leader in regional behavioral health initiatives, serves on several community committees, and is a member of the Board of Directors for the Region X Chapter of the American Association on Intellectual and Developmental Disabilities. Her expertise in behavioral health integration, workforce development, trauma-informed services, and program innovation has positioned her as a respected leader, presenter, and consultant throughout New York State.
Stephanie holds master’s degrees in Social Work, Mental Health Counseling, and Education and Genocide Studies, and is currently pursuing a Ph.D. in Social Work at the University at Albany, SUNY. She is a Licensed Mental Health Counselor with Diagnostic Privilege (D-LMHC) and a CASAC Master (Credentialed Alcoholism and Substance Abuse Counselor–Master).
Michael Keane
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Mike Keane serves as the Director of Human Resources at Living Resources. He is responsible for the day-to-day oversight of the Human Resources function including recruitment, employee relations, and benefits. Mike joined the Living Resources HR Team in 2013 and has served as the Sr. HR Generalist and Assistant Director. Mike is a graduate of Hudson Valley Community College and The College of Saint Rose.
Mike is rather active within his community outside of work. He currently sits as a member of the South Colonie School Board. Mike also serves the New York State PTA as their Male Engagement Specialist and previously served his South Colonie community as a PTA Leader for 10 years. Additionally, Mike has coached softball, soccer, and basketball for kids within his community.
Mike and his wife reside in Colonie with their two amazing children. Away from work, when not cheering his daughter on at the softball fields, Mike enjoys traveling, sports photography, music, and finding the best mozzarella sticks in the Capital District.
Jennifer Kirkpatrick
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Jennifer was promoted to Director of Residential Services in the Summer of 2019. She began her career at Living Resources in 1998 as a Direct Support Professional. Throughout her years at Living Resources, Jennifer has held various managements roles in the residential program and as a Senior Behavioral Specialist in the Clinical department.
As the Director of Residential Services she is responsible for the oversight of program operations in Residential Services. Jennifer received her Bachelor of Arts degree in Psychology from SUNY in Albany, NY, and her Master of Science degree in Psychology from Sage Graduate School in Albany, NY.
Jennifer has one beautiful daughter (who also works for Living Resources).
Michael McGuire
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Throughout Michael’s career he has had a passion for serving the nonprofit sector and a commitment to empowering individuals, Michael brings both strategic vision and operational expertise to Living Resources. Michael is a graduate of Rensselaer Polytechnic Institute with a B.S. in Information Technology and Management and has spent his career leading operations and technology initiatives across various institutions and Industry’s, consistently driving impact and efficiency.
Michael is actively involved in his community, serving on the Board of Directors for New Choices Recovery Center in Schenectady, NY, and Heading for Home in Saratoga, NY. A leader and team builder, he prioritizes fostering an inclusive, mission-driven environment where every team member feels valued and motivated to excel.
Beyond his professional life, Michael enjoys hobbies in English equestrian and horse racing, reflecting his lifelong connection to equine sports and dedication to discipline and teamwork. Residing in Ballston Spa with his wife Amanda and two cherished Boxers, Reagan and Lincoln, Michael remains deeply devoted to his family, community, and the pursuit of meaningful work that uplifts those in need.
Ian J. Mott
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Ian J. Mott leads the Employment Department and Traumatic Brain Injury (TBI) Program at Living Resources. Through partnerships with businesses, state agencies, educational institutions, and community organizations, the Employment Department provides an array of vocational, prevocational, and educational services throughout the Capital Region. These services help individuals with disabilities explore, secure, and maintain meaningful, competitive, and integrated employment while promoting inclusive workforce practices.
Under the auspices of the NYS Dept of Health, the Traumatic Brain Injury Program offers Service Coordination, Independent Living Skills Training, Community Integration Counseling, and a Structured Day Program. The team provides compassionate, coordinated support to help individuals and families navigate the practical and emotional challenges of brain injury while promoting dignity, independence, self-determination, and community connection.
Ian joined Living Resources in January 2019, bringing with him a wealth of experience in the areas of vocational rehabilitation counseling, program development, and management. He holds a Bachelor’s Degree in Psychology from Connecticut College, a Master’s Degree in Counseling from Hunter College, and is a Nationally Certified Rehabilitation Counselor (CRC).
Outside of work, Ian enjoys pursuing creative musical projects, spending time with family and friends, and engaging in a variety of outdoor activities. He happily resides in Voorheesville, NY, with his wife and two sons.
David Noonan
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Beyond work, David finds joy in family time at their new home, working on the property and supporting his favorite sports teams. His journey and unwavering commitment inspire all at Living Resources.
Lucy Olive
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Since joining Living Resources in April 2021, Lucy Olive has proven herself as a valuable asset to the organization, contributing to the organization’s success in her role as Director of Payroll through her experience, education, and commitment to excellence.
Lucy earned her Bachelor’s degree in Business Management and Marketing from Cornell University, equipping her with a strong foundation in business principles. Complementing her undergraduate education, she later pursued her MBA from the University of Phoenix. With a wealth of experience in payroll, Lucy’s proficiency stems from years of hands-on involvement in the field, previously working for companies, such as General Electric, in finance and payroll for more than 20 years.
Originally from the vibrant borough of Brooklyn, New York, Lucy’s journey brought her to the Capital Region in 2005. Beyond her professional achievements, Lucy finds joy in pursuing her culinary passions. In her free time, she channels her creativity into cooking and baking, producing delightful creations in the kitchen. Additionally, she embraces an active lifestyle, often seen running around and spending time with her children.
Frank Prevratil
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Frank has been working with Living Resources since 2001. Currently, Frank works as Living Resources’ Director of Day Services. In this position he is responsible for the Day Community Opportunity programs, Site-Based Day Habilitation programs, and Living Resources’ Art programs. Frank is very proud of the fact that his programs are able to serve people from the New York City/New Jersey border all the way to Lake George. He has been instrumental in the creation of Day Habilitation without walls throughout New York state.
Frank has been a lifelong resident of Colonie, NY where he raised his three children and two grandchildren. Frank is very involved with his local community. He currently serves as a trustee for the Pinegrove Methodist Church. He is also a current member of the Village of Colonie Zoning Board of Appeals and the Village of Colonie Board of Ethics. Additionally, he is the chairman of the Village of Colonie traffic committee and serves as the Commissioner of Elections for the Village of Colonie. Frank is also a past member of the Town of Colonie Planning Board. Additionally, he was the President of the Colonie Little League, a past secretary for the Colonie Little League, and coached baseball for over 15 years.
David Putman
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David Putman has been employed with Living Resources since 1994. He previously was the Director of Residential Services until 2009, before moving into his current role as Director of Facility Management. He is responsible for overall maintenance of all agency properties. This includes ensuring buildings are safe and compliant with all rules and regulations. David also oversees the acquisition and renovation of new buildings. Additionally, he is responsible for the oversight and safety of the agency vehicle fleet.
David holds a BS in health science with a concentration in administration from SUNY Cortland. Outside of work, David likes to go golfing and hiking.
Holly Reynolds
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Holly Reynolds joined the Living Resources team in September 2025 as the Director of Talent and Leadership Development. She brings a blend of experiences across the education and I/DD fields. Beginning as a special education teacher, Holly discovered an interest in how people learn, what motivates them, and how the right support can unlock their potential. Holding positions as a Learning and Organizational Development Specialist and Learning Management System Administrator in the I/DD field helped expand her experience in designing learning and development experiences for adults. She is committed to and passionate about providing opportunities that not only strengthen work skills, but also build confidence, connection and purpose helping others grow into the best version of themselves to help our teams thrive.
Holly holds an AA in Humanities, a Dual BS in Elementary Education and Special Education, an MS in Curriculum and Instruction, and an MS in Organizational Leadership. She brings this academic foundation together with real-world experience to inspire meaningful growth, foster inclusive workplaces, and support the agency's values of empowering the staff and the people we support.
Holly lives with her fiancé and their two dogs, a toy Yorkie and a Pittie mix. She loves to spend quality time with family and friends, cook, bake, read, delve into anything history (especially local history), and participate in community musical theater. She is also a board member of Colonial Little Theater in Johnstown, NY.
Joseph Sterling
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Joe Sterling began his career with Living Resources in 2013. Joe’s first full-time job out of school was as a Direct Support Professional. What was supposed to be a job quickly turned into a rewarding career spanning over 15 years. Joe’s passion for empowering independence, and strong team-building skills allowed him to hold various roles under the residential umbrella including Residential Habilitation Manager, and Assistant Director. In 2024 Joe was promoted to the role of Director of Quality Improvement and Incident Management & Mitigation, and is responsible for the oversight and investigation of the agency’s reportable incidents.
Originally from the small town of Ilion NY, Joe moved to the Albany Area in 2013 and now calls it his home. In his free time, Joe is an avid supporter of the Distinguished Gentleman’s Ride, a charity that raises funds and awareness for men’s mental health services across the world. Joe is also a passionate motorsports enthusiast, spending most of his weekends working on cars or racing them.