GuideStar Seal of Transparency


This survey is being conducted to help us ensure that we are doing all that we can to provide the necessary care and services that you and/or your family member(s) need. The information gathered will be utilized to evaluate the quality of our services and to identify areas for improvement. Your participation is greatly appreciated.

Please answer all questions, adding any comments you'd like to make in the spaces provided.

(If checked House Above)
*All who self-identify will be entered into a drawing to win a $50 gift card to Hannaford Markets

Please choose the response that best describes your experiences:

Please give your answers to the following questions by using the blank space provided.

You may comment separately on each program your family member is enrolled in.

What do you like most about the program(s) you or your family member participates in?
Please identify areas for improvement within the program.
What suggestions do you have for ways we can improve communication with you?

In an effort to keep our records updated, we would appreciate receiving your most current address, phone numbers, and e-mail address.

Do you have additional concerns you would like to discuss with us? If so, please e-mail or call one of the following individuals.

Always feel free to e-mail us at the following addresses:

  • Fred Erlich, or call at (518) 218-0000 x4317
  • Steve Klein or call at (518) 218-0000 x4312
  • Nadine Avery or call at 518-218-0000 ext. 4320

Thank you very much for your time, your participation is invaluable.

Contact Us

300 Washington Avenue Extension
Albany, NY 12203
Main: (518) 218-0000
Fax: (518) 862-2175