Service Management

Service Coordination/ Case Management

Medicaid service coordination (MSC) Services are provided to individuals with developmental disabilities to assist the individual and their family to gain access to necessary services and supports appropriate to their needs. The MSC helps the individual to make choices and plans that allow them to live the life they want to live. This can be achieved when the individual and the service coordinator work in partnership with family, friends, service providers, government and community supports.

Service Coordination assists with:

  • Benefits and entitlements (Social Security, Medicaid, DSS, Food Stamps)
  • Referrals to community programs such as Day Habilitation, Community Habilitation, Vocational and Prevocational Services, etc.
  • Ongoing support and advocacy
  • School advocacy (IEF, Meetings, CSE Meetings)
  • Future Planning
  • Guardianships
  • Trusts
  • Medical Information and Advocacy

For more information about the Medicaid Service Coordination Program, call  This e-mail address is being protected from spambots. You need JavaScript enabled to view it    at 518-218-0000 ext. 4303.

Calendar of Events

CHHA BOD
Wed Jun 26 @ 9:00AM -
CHHA Professional Advisory Committee Meeting
Fri Sep 06 @ 2:30PM -
CHHA Program Committee Meeting
Thu Oct 03 @ 9:00AM -
CHHA Finance Committee Meeting
Thu Oct 10 @ 9:00AM -

We would be happy to hear from you!

300 Washington Avenue Extension
Albany, NY 12203
(518) 218-0000 (main)
(518) 862-2175 (fax)